Privacy Policy for Central Lending
Effective Date: 1/17/2025
At Central Lending, we take privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share opt-in information collected through our website, as well as through our SMS and phone communication services, in compliance with the Telephone Consumer Protection Act (TCPA) and Telemarketing Sales Rule (TSR).
1. Collection of Opt-In Information
We collect opt-in information from users through various forms on our website, including but not limited to:
- Email subscription forms
- Contact forms
- Event registration forms
This information may include names, email addresses, phone numbers, and other relevant details necessary for the purpose it was provided for. Additionally, when you opt-in to receive SMS messages or phone calls, we may collect preferences related to these communications.
2. Use of Opt-In Information
The opt-in information collected is used to:
- Provide the services requested by users, such as email newsletters, event updates, customer support, and personalized communication.
- Send SMS messages and make phone calls, including promotional and service-related communications, using an automated telephone dialing system or pre-recorded/artificial voice messages, as permitted by law.
- Personalize the user experience on our website and improve our products and services.
- Comply with legal obligations, including those under the TCPA and TSR.
3. Communication Practices
- Consent for Communications: By opting in, users consent to receive SMS messages, phone calls, and emails from Central Lending and its affiliates.
- Message Frequency: SMS communications are limited to 1-2 messages per week unless otherwise stated.
- Automated Systems: Some communications may use automated dialing systems or pre-recorded messages.
- Opt-Out Options:
- SMS: Reply “STOP” to any SMS message to opt-out.
- Phone Calls: Contact us at 863-276-1220 to opt-out of phone calls.
Upon receiving an opt-out request, Central Lending will promptly stop sending the requested communications.
4. Sharing of Opt-In Information
We do not share phone numbers with third parties for marketing or promotional purposes. We do not sell, rent, or share opt-in information with third parties unless:
- It is necessary to fulfill a service (e.g., sharing with a trusted service provider).
- It is required by law or legal process.
We do not share phone numbers with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take appropriate technical and organizational measures to secure the opt-in information collected through our website and communication systems from unauthorized access, use, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. TCPA and TSR Compliance
By subscribing to our SMS and phone call services, users agree that:
- Central Lending may contact them even if their phone number is on a state, national, or corporate “Do Not Call” list.
- Consent to receive communications is not a condition of purchase.
- Users can revoke consent at any time by following the opt-out instructions outlined in Section 3.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance the user experience, improve functionality, and analyze site usage. Users can manage cookie preferences through their browser settings.
8. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any changes, we will update this Privacy Policy and post the revised version on our website.
9. Contact Information
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
- Email: admin@centrallending.com
- Phone: 863-276-1220
- Mailing Address: 401 S Florida Ave, Lakeland, FL 33801